Buick Encore: Reporting Safety Defects / Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-200-28425 or 800-466-0818.
In other Central America and Caribbean Countries, call 52-555-901-2369.
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company...
Other information:
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,
Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN...
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
Prior to vehicle purchase. Press
to set
up an account.
After change in ownership and at
90 days.
Transferring Service
Press to request account transfer
eligibility information...
Categories
All seating positions in the vehicle have a
lap-shoulder belt.
The following instructions explain how to
wear a lap-shoulder belt properly.
Adjust the seat, if the seat is adjustable,
so you can sit up straight. To see how,
see “Seats” in the Index.

Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
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