Buick Encore: OnStar / OnStar Services

Buick Encore 2020-2024 Owner's Manual / OnStar / OnStar Services

Emergency

Emergency Services require an active safety and security plan. With Automatic Crash Response, built-in sensors can automatically alert a specially trained OnStar Advisor who is immediately connected in to the vehicle to help.

Press Buick Encore. OnStar Services for a priority connection to an OnStar Advisor who can contact emergency service providers, direct them to your exact location, and relay important information.

With OnStar Crisis Assist, specially trained Advisors are available 24 hours a day, 7 days a week, to provide a central point of contact, assistance, and information during a crisis.

With Roadside Assistance, Advisors can locate a nearby service provider to help with a flat tire, a battery jump, or an empty gas tank.

Security

If equipped, OnStar provides these services:

  • With Stolen Vehicle Assistance, OnStar Advisors can use GPS to pinpoint the vehicle and help authorities quickly recover it.
  • With Remote Ignition Block, if equipped, OnStar can block the engine from being restarted.
  • With Stolen Vehicle Slowdown, if equipped, OnStar can work with law enforcement to gradually slow the vehicle down.

Theft Alarm Notification

If equipped, if the doors are locked and the vehicle alarm sounds, a notification by text, e-mail, or phone call will be sent. If the vehicle is stolen, an OnStar Advisor can work with authorities to recover the vehicle.

    OnStar Overview

    Voice Command Button Blue OnStar Button Red Emergency Button This vehicle may be equipped with a comprehensive, in-vehicle system that can connect to an OnStar Advisor for Emergency, Security, Navigation, Connections, and Diagnostics Services...

    OnStar Additional Information

    In-Vehicle Audio Messages Audio messages may play important information at the following times: Prior to vehicle purchase. Press to set up an account...

    Other information:

    Buick Encore 2020-2024 Owner's Manual: Reporting Safety Defects to General Motors


    In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. In the U.S., call 1-800-521-7300, or write: Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232–5136 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write: General Motors of Canada Company Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 In Mexico, call 800-200-28425 or 800-466-0818...

    Buick Encore 2020-2024 Owner's Manual: Tire Inspection


    We recommend that the tires, including the spare tire, if the vehicle has one, be inspected for signs of wear or damage at least once a month. Replace the tire if: The indicators at three or more places around the tire can be seen. There is cord or fabric showing through the tire's rubber...

    Categories

    Safety Locks

    The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.

    Manual Safety Locks

    Buick Encore. Safety Locks

    If equipped, the safety lock is located on the inside edge of the rear doors. To use the safety lock:

    Insert the key into the safety lock slot and turn it so the slot is in the horizontal position. Close the door. Do the same for the other rear door.

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