Emergency
Emergency Services require an active safety and security plan. With Automatic Crash Response, built-in sensors can automatically alert a specially trained OnStar Advisor who is immediately connected in to the vehicle to help.
Press for a priority connection to an OnStar Advisor who can contact emergency service providers, direct them to your exact location, and relay important information.
With OnStar Crisis Assist, specially trained Advisors are available 24 hours a day, 7 days a week, to provide a central point of contact, assistance, and information during a crisis.
With Roadside Assistance, Advisors can locate a nearby service provider to help with a flat tire, a battery jump, or an empty gas tank.
Security
If equipped, OnStar provides these services:
Theft Alarm Notification
If equipped, if the doors are locked and the vehicle alarm sounds, a notification by text, e-mail, or phone call will be sent. If the vehicle is stolen, an OnStar Advisor can work with authorities to recover the vehicle.
The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is located on the inside edge of the rear doors. To use the safety lock:
Insert the key into the safety lock slot and turn it so the slot is in the horizontal position. Close the door. Do the same for the other rear door.